W7 Management Suite

The W7 Management Suite is Wave7 Optics’ suite of tools for managing your Trident7-based network.

Starting at the base of the W7 suite, you’ll find the powerful W7 Element Management System; a full-functioning EMS designed to work directly with the Trident7 product line. You can build on this foundation with W7 Customer Care, a web application designed to enable your customer service representatives to inquire about and monitor installed equipment and services for your customers. When you add W7 Service Connect, you have the capability of billing for triple play services, and interfacing your order entry system to the EMS. This allows for automatic flow through provisioning from the billing office when customer service representatives turn on or off services. Network engineers can then devote their time to the more technical aspects of keeping your network running.

W7 Element Management System

The W7 Element Management System automates and facilitates all aspects of provisioning, device configuration, performance monitoring, and software updates. Its real-time alarm display and acknowledgement and intuitive graphical user interface (GUI) puts your network right on to your desktop. A customizable chassis view allows you to see exactly what is going on with any Wave7 Optics OLT and subtending ONUs in the network. The W7 EMS’s advanced user interface allows you to dock and undock windows, expand and contract components, and change the look and feel to suit your unique needs. You can even save your layout for the next time you log on.

The GUI is only part of the reason the W7 EMS stands out. Its distributed processing model makes it our most scalable EMS product ever. Since some of the processing is done on the OLT’s management module, every time you add more equipment, you add more processing power. Whether you have 1 or 100 OLTs, you’ll always be able to use the full feature set that the W7 EMS offers.

W7 Customer Care

The W7 Customer Care Web Application allows service providers and customer service representatives to check and report on devices from remote locations. With W7 Customer Care, you can set up a call center or set up your customer care personnel to be able to check devices without compromising network security. Additionally for networks that employ more than one service vendor, each vendor can be set up to view only the ports on which they provide service. To ensure the security of your network, user access to this application is set up through the W7 Element Management System.

Wave7 can set up the Customer Care Web Application with your logo and branding so you have a unified face to the customer and to your vendors. Talk to your Wave7 Account Representative for more information on this service.

W7 Service Connect

W7 Service Connect empowers your Customer Service Representatives to take orders and turn on or turn off service without relaying the order to network technicians. It now includes a full featured accounts receivable function. Provisioning is automated, resulting in fewer mistakes and faster order turnaround. Since W7 Service Connect is a unified provisioning mediation system, you can use it to provision any Wave7 OLT or ONU as well as the video headend equipment. Planned enhancements will allow you to provision voice switches and bill for the triple play services through an integrated accounts receivable package. W7 Service Connect saves you money and time, increasing your competitive advantage.

Note: Not all features are available in the first release.

Click here to download the specification sheet.
Click here for technical publications.